We want you to be satisfied with the Sabon products you have purchased for yourself and your loved ones. We are committed to quality and offer the finest natural and unique products on the market today. If for some reason you are not pleased with your order, please reach out to customer service for the full return policy.
Customer Service: call us toll free at 1-866-697-2266
email us at firstname.lastname@example.org
Customer Service: 1-866-697-2266
email us at email@example.comTerms and conditions
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A gift card purchase may not be combined with another product and we see you have in your cart. Please complete with two separate transactions. We apologize for the inconvenience.
For a full refund, please make sure to returns items within 45 days from the date of purchase Returns received after 45 days from the date of purchase and up until 60 days following purchase will receive an online credit only.
- We accept returns postmarked within 45 days from the date your order was placed.
- Refunds issued back to the original method of payment or in online credit.
- We will only accept unopened merchandise in sellable condition after 45 days
- Gift Cards may not be returned or exchanged.
- If the original packaging has been disposed of or is no longer suitable, goods must be wrapped in appropriate packaging to ensure that the goods arrive with us in their original condition. We reserve the right to refuse a refund/exchange for damages caused by insufficient packaging.
- Original shipping is refundable only if entire purchase is returned.
- Refunds are processed within 10 business days of receiving your return.
- Complimentary gifts need to be returned with qualifying items for a full refund.